This is a notice of two upcoming maintenance windows: one for all Jamf Cloud customers and one impacting only for Jamf Premium Cloud.
Jamf Cloud Distribution Services (JCDS) - Maintenance
All Jamf Cloud customer instances will be upgraded with a new version of JCDS. This maintenance will be performed on your Jamf Pro server, including any free sandbox environments, and will not impact the availability of your Jamf Pro instance.
Customers hosted in the Tokyo cloud region will be upgraded on September 30th.
| Hosted Region | Begins | Ends |
| ap-northeast-1 | Sept 30 at 1500 UTC | Sept 30 at 1600 UTC |
Customers hosted everywhere else will be upgraded on October 3rd.
| Hosted Region | Begins | Ends |
| eu-central-1 | Oct 3 at 0700 UTC | Oct 3 at 0800 UTC |
| eu-west-2 | Oct 3 at 0900 UTC | Oct 3 at 1000 UTC |
| ap-southeast-2 | Oct 3 at 1000 UTC | Oct 3 at 1100 UTC |
| us-east-1 | Oct 3 at 1100 UTC | Oct 3 at 1200 UTC |
Premium Cloud - Security Patching
There is also a separate maintenance event for security patching on Premium Cloud instances only. Your instance may be unavailable while this patching event takes place.
| Hosted Region | Begins | Ends |
| ap-southeast-2 | Oct 4 at 1100 UTC | Oct 4 at 1400 UTC |
| ap-northeast-1 | Oct 4 at 1100 UTC | Oct 4 at 1400 UTC |
| eu-central-1 | Oct 4 at 1100 UTC | Oct 4 at 1400 UTC |
| eu-west-2 | Oct 4 at 1100 UTC | Oct 4 at 1400 UTC |
| us-east-1 | Oct 4 at 1400 UTC | Oct 4 at 1800 UTC |
| us-west-2 | Oct 4 at 1400 UTC | Oct 4 at 1800 UTC |
Next Steps
Need assistance identifying the Hosted Data Region of your Jamf Cloud instance? Check out this guide to find out how.
If you want to be alerted when your upgrade kicks off, subscribe to updates here.
