Posted on 03-04-2019 06:43 PM
IS there an ETA on the USA hosted outage.
I’m unable to apply settings or enroll a single device.
Posted on 03-04-2019 10:51 PM
You can check https://status.jamf.com/ for status and updates on all their outages.
Posted on 03-05-2019 06:41 AM
This does not help much. It just says operational. I checked the page earlier and it was not showing ETA. I was hoping someone else also reached out to support and they gave them ETA.
The status page shows:
Past Incidents
Mar 4, 2019
No incidents reported.
Mar 3, 2019
No incidents reported.
Mar 2, 2019
No incidents reported.
???
Posted on 03-05-2019 08:06 AM
Are you still experiencing issues? We have not had any this morning.
Posted on 03-05-2019 09:24 AM
I'm not sure where my instance is hosted from, but I didn't see any outages myself, unless they occurred while I was asleep.
In any event, the status page has been updated now
Posted on 03-05-2019 10:37 AM
@mm2270 It was on us-east-1 (So the Northeast and some of the Midwest, such as Ohio where I'm based). It started around 6 or 7AM yesterday morning and continued on until earlier this morning. It wasn't down entirely but performance was degraded to the point where mdm commands would either fail due to a timeout or wouldn't reach devices until ~5 minutes after being issued.
Posted on 03-05-2019 02:09 PM
For me, the commands would fail starting on Sunday afternoon.