Been running Jamf Infrastructure Manager (JIM) for well over a year, without issues. I used this help discussion from the original install discussion here #27685
We recently had an unavoidable internal IP network change which affected our JIM ubuntu server. So I thought I would just reinstall it, and step thru the process again and all should work. But that is not the case, and I am wondering if there is a change that is causing this not to work now? We are using jamfcloud and on version: 10.14.0-t1563397490. I know my firewall setting are correct, as it was working prior to the internal IP address change. I just updated my firewall with the new internal IP address of JIM; none of my public IP's changed. I have also confirmed my JIM username and password are correct, per instructions/video.
The only real difference between the original installation and my new re-installation is the version of ubuntu and java changed (and obviously jamfcloud version is newer). The original installation was on unbuntu 16.04, the new re-installation is on 18.04. I've tested both installations, I can't get either to work now. I have attached the installation dialog I received back.
Based upon the output it looks like a java issue? Does anyone have any hints on how to fix this? Thank you in advance for your time.
