Jamf Pro 11 Password Issue
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Posted on 10-18-2023 05:12 AM
Hello togehter
I just ran into an issue where I updated to Jamf Pro 11 and after that I could not log in anymore. There is an issue if the password has special characters. But the hot fix is already on the way:
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Posted on 10-23-2023 08:32 AM
I found this out the hard way. Thankfully someone else on my team was able to verify they could login.
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Posted on 10-24-2023 01:31 PM
Do we know why this isn't listed under Known Issues? Is it because it's already fixed, but not public?
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10-24-2023 03:25 PM - edited 10-24-2023 03:44 PM
I assume a hyphen is normally considered acceptable as a special character? I was trying to update our API user account and it's complaining about the password. It has numbers, upper/lowercase letters, so the only thing I can think is that it's not taking the - characters.
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Posted on 10-24-2023 04:27 PM
In my case, I was able to set the passwords for Standard Users just fine. Logging in is when the error occurs.
I think the login window is parsing the password incorrectly, because even when using AD authentication, our AD logs show the user using the incorrect password even when double-checking.
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