Jamf Pro (cloud) dashboard doesn't load

[rahern]

Hi everyone. My Jamf Pro dashboard doesn't load, it always just sits there with the loading circle. I have tried it in Safari and Firefox, which didn't help. I don't entirely know when the problem started happening, but I think it was when I renamed my user account. Any ideas as to what I should do to fix it?

[kavila]

Have you tried clearing your cache as well? Can you sign in from a different machine?

[rahern]

I tried on a different machine, same results. I did clear cache as well.