JAMF Pro Cloud not reporting mobile device internal IP address

longian
New Contributor II

We have a JAMF Pro Cloud setup and all of our iPads are only reporting the public IP address they are connected through. The Macs we have report their internal address and I know iPads are capable of doing this because my district recently test drove a Mosyle and they reported both internal and external IPs. How can I configure JAMF to have my iPads report their internal IPs so that I can make better use of Network Segments?

1 REPLY 1

MrRoboto
Contributor III

Jamf doesn't report the internal IP for iPad devices. As you mentioned it is possible as other MDM solutions obtain this information. Jamf does report both internal and external IP for computers.

 

We use network segments in Jamf defined by DHCP range, this only applies to computers. To make this work for iPads we create a second network segment for each location and use the WAN IP instead.