JAMF Pro - Google LDAPS users sync

Pioneer
New Contributor III

Hello Jamf Nation,

Seeking for advice from people using cloud instance of Jamf Pro with Google Could Identity Provider.

We are moving from local LDAP server to Cloud IdPs (Google). We've configured Google LDAPS connection in Jamf Pro settings - everything seems to be OK so far.

The question is - how users, after they imported into Jamf from Google during enrolment, will be updated?

If they change department or position in Google LDAPS - I believe Jamf will not sync them automatically. Previously we could access our database directly, but now it's also going to the cloud (we migrating from on-premises as well). Is the only option - updating them via API calls?

Thanks!

3 REPLIES 3

_Daley
New Contributor III

When the device performs a check-in, it makes a call to the LDAP server, and updates the user's information. (Such as title and department) The only caveat is that for the department to be updated, the department needs to exist within Jamf already. Hopefully this helps! 

Pioneer
New Contributor III

Cool, thanks for the info!

Shyamsundar
New Contributor III

Settings -> Computer Management -> Inventory Collect , Enable Collect user and location information from Directory service,

if your user account name created on the Mac is the same as that of in Azure Ad, it will capture the information during the recon and update in JAMF  Screenshot 2024-10-18 at 10.46.23.png