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Jamf Pro Server Tools - No Database Connection

sedwards
Contributor

Posted on ‎12-17-2018 04:55 AM

I've upgraded my JSS on Windows to 10.9 and am trying to setup automatic database backups using the new Jamf Pro Server Tools. But when I do a test connection to the database I'm getting the following error:

Error 1045: Access denied for user 'jamfsoftware'@'localhost' (using password: NO).

I have a password entered in the Database Password field and I know it works as I've just tested it using mysql.exe in the CLI.

Any ideas?

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2 REPLIES 2

UESCDurandal
Contributor II

Posted on ‎01-02-2019 02:51 PM

I am encountering this same issue. Did you find a solution, @sedwards ?

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chad_fox
Contributor II

Posted on ‎01-02-2019 03:11 PM

Have you tried including the entire path to the tools & running Command Prompt as Administrator?

Ex:

C:Program FilesJSSinjamf-pro config list or cd C:Program FilesJSSin jamf-pro config list

https://www.jamf.com/jamf-nation/articles/531/converting-the-mysql-database-storage-engine-from-myisam-to-innodb-using-the-jamf-pro-server-tools-command-line-interface#responseChild2442

*Article isn't directly related but helped me with the initial setup.

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