Jamf Timezone cant be changed

Simonschwengler
New Contributor

Whenever i try to change the Timezone via the device details page on the bottom it just changes for a second, loads, and then goes back to the old Timezone. This is only happening on a few iPads we have, the other ones are working just fine and they have the exact same profiles and are in the same device groups.

The devices location is just as always in germany, but the time is US/Pacific.

This is extremly annoying for our employes, because thats like a 9 hour difference between Timezones, so i would appreciate some help on that topic.

1 REPLY 1

AJPinto
Esteemed Contributor

On iPadOS there is not really a lot that can be troubleshot here. Check your configuration profiles and make sure all the scopes and payloads are right. It is also possible for a Configuration Profile to have a "ghost payload", or in other words be corrupt. Try recreating the configuration profile deploying the restrictions to the iPads and see if that helps.