JDS Policy error disguises /Library/Application\ Support/JAMF/Downloads/ cache problem

ekkehard
Contributor
#!/bin/sh

It would appear from the below error that the below error would have something to do with the connection to the JAMF Distribution Server (JDS) but not so. In reality this is an issue on the client machine were there are leftover files in the /Library/Application Support/JAMF/Downloads/ folder. Clearing out the /Library/Application Support/JAMF/Downloads/ folder resolves the issue.

An error occurred while running the policy "policyname" on the computer "clientmachinename".

Actions from policy log:

Executing Policy policyname Update Automatic

Downloading packagename.pkg...

Resuming download of https://server/CasperShare/packagename.pkg...

The network connection was interrupted while downloading the package from https://server/CasperShare/packagename.pkg. Attempting to reconnect...

The network connection was interrupted while downloading the package from https://server/CasperShare/packagename.pkg. Attempting to reconnect...

Downloading packagename.pkg...

Resuming download of https://server/CasperShare/packagename.pkg...

Error: packagename.pkg is not available on the HTTP server.

Running Recon...

Retrieving inventory preferences from https://server:8443/...

Locating accounts...

Locating package receipts...

Locating software updates...

Locating plugins...

Locating printers...

Searching path: /Users/dcsadmin/Applications

Searching path: /Users/rsn/Applications

Searching path: /Applications

Gathering application usage information...

The complete policy log is available in the JSS at:
https://server:8443/policies.html?id=xxx&o=l

Computer Info: ID: xxxx
IP Address: xxxx.xxxx.xxxx.xxxx
Serial Number: serialnumber

1 REPLY 1

bpavlov
Honored Contributor

This is a known defect. Sign up/Check out Beta 9.9.