JSS enrolment page not loading, I see only a plain blank page

[balakumaran]

Hi,

Recently after upgrading from 10.20 to 10.24.2 our JSS is having issues loading only the JSS /enroll page . Enrolment is working if i do it from terminal with sudo jamf enroll -prompt command .

Here is JAMFSoftwareServer.log about the error :
2020-11-09 10:23:19,818 [ERROR] [Thread-3 ] [EnrollmentController ] - Error processing enrollment request
javax.servlet.ServletException: JSP file [/WEB-INF/frontend/enrollment/enroll/enrollmentWrapper.jsp] not found

Please help with suggestions .

[isThisThing0n]

Did you restart Tomcat yet? I’m guessing yes if you upgraded but maybe worth trying again.

[dlondon]

Hi @balakumaran - I'd contact Jamf Support straight away if you can't get anywhere.

[balakumaran]

Hi @oliverr , yes I did .. It didnt help