JSS installer fails with error about Java 1.6

iRobot
New Contributor II

JSS 8.43 Setup via JSS Installer.msi on Windows Server 2008 R2 x64 fails with error popout saying "The JSS requires Java 1.6 or later to be installed to function properly. Please verify that you have Java 1.6 or later installed and try running the JSS installer again." I do have Java 1.6 installed, both runtime and JDK. What else am a missing?

1 ACCEPTED SOLUTION

iRobot
New Contributor II

Never mind. I figured out how to get past this. I had JRE 1.6u31 both 32-bit and 64-bit, and JDK 1.6u31 & 1.6u25, both 64-bit. Uninstalled all of it, re-ran JDK 1.6u31 64-bit installer which left me with just JDK and JRE 1.6u31 64-bit. JSS 8.43 Setup error gone.

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1 REPLY 1

iRobot
New Contributor II

Never mind. I figured out how to get past this. I had JRE 1.6u31 both 32-bit and 64-bit, and JDK 1.6u31 & 1.6u25, both 64-bit. Uninstalled all of it, re-ran JDK 1.6u31 64-bit installer which left me with just JDK and JRE 1.6u31 64-bit. JSS 8.43 Setup error gone.