JSS mobile device prestage enrollment assistance

Dan1987
New Contributor III

Hey,

We are about to introduce 100+ iPads into our company and would like to have the Pre-stage enrollment configured.

I have created a pre-stage enrollment and set the scope to include the devices enrolled in DEP.
I have created a configuration profile to lock the devices to one app.
My issue however is, when i connect them to the wireless internet the option to apply configuration shows up but as soon as i select it and click next, it shows a message "cancelled".

I also tried to use the Apple configurator, however after completing, it shows a message asking for an apple ID and password. After entering our MDM account details, it tells us its not configured.

Any advise would be appreciated.

Thanks

Dan

1 REPLY 1

Dylan_YYC
Contributor III

That could be something to reach out to support for. i wonder if there is certificate problem or an issue with the push system.