JSS on Jamfcloud - how to set/change timezone?

[ajamal]

Hi everyone,

We have a hosted JSS instance - how do we set/change the time zone?

thanks in advance!

[were_wulff]

@ajamal

We have a feature request for this to be an option for customers who are on a shared cloud hosting plan.

Currently, it is not a possibility for customers on a shared cloud hosting plan to set/change the JSS' time zone; they are set to UTC.

Thanks!
Amanda Wulff
Jamf Support

[RobertBasil]

@amanda.wulff

You might want to have him make sure what type of cloud hosting account he is on first.

@ajamal

There are two types of JSS cloud hosting. Dedicated and Shared. If you are on a dedicated instance then your time zone can be changed, shared then it cannot be changed.

We are on a dedicated instance and called into support to have our time zone changed.

[were_wulff]

@RobertBasil

I checked on our end before posting the answer to him, and also mentioned that it is specific to shared hosted instances.

Thanks!
Amanda Wulff
Jamf Support