Posted on 11-12-2015 10:11 PM
Hi
I am getting the below error post converting my Mac to a managed one i.e. post enrollment to JSS
Am using a Mac book air with OS X 10.10.5 and the machine restarts every 30 mins which is very annoying , can any one help me or facing the similar issue.
nonymous UUID: 2237BE6B-0CC1-C620-26F4-A666F2E89C45
Fri Nov 13 11:23:53 2015
Panic Report
panic(cpu 2 caller 0xffffff80135c127e): "launchd died
State at Last Exception:
"@/SourceCache/xnu/xnu-2782.50.1/bsd/kern/kern_exit.c:363
uuid info: 0x7fff66bae000 uuid = <b1b370a5-479f-3533-8ad7-97b687d4f989> 0x100dca000 uuid = <c0446878-e8d0-3461-a226-91ff1c2b2da6> 0x100e1c000 uuid = <4396b358-725e-3ec0-bcbb-e4bf75fe1fb0>
RAX: 0x0000000002000001, RBX: 0x0000000000000004, RCX: 0x0000000101a09648, RDX: 0x0000000000000000
RSP: 0x0000000101a09648, RBP: 0x0000000101a096f0, RSI: 0x0000000101a094a0, RDI: 0x0000000000000001
R8: 0x0000000000000000, R9: 0x0000000100e099f0, R10: 0x00007fff89b70b02, R11: 0x0000000000000206
R12: 0x00007fea0e0a5c40, R13: 0x0000000000000002, R14: 0x0000000101a09b30, R15: 0x00007fea0be8f4b0
RFL: 0x0000000000000206, RIP: 0x00007fff89b6e95a, CS: 0x0000000000000007, SS: 0x0000000000000023
Thread 0xffffff801e9fe798 0x00007fff938dcdab 0x00007fff938dcec8 0x00007fff938d63b4 0x00007fff9739ca6c 0x0000000100df8907 0x00007fff9580ce73 0x00007fff9580fdc7 0x00007fff9580fa1c 0x00007fff9897ca9d 0x00007fff9897a3dd 0x0000000000000000
Thread 0xffffff801e9fe2e0 0x00007fff9581126e 0x0000000000000000
Thread 0xffffff801e543000 Could not read LR from frame at 0x0000000101880dc8
Thread 0xffffff801e9fd4b8 0x00007fff95810925 0x0000000000000000
Thread 0xffffff802c66fa78 0x00007fff9897a3dd 0x0000000000000000
Thread 0xffffff802b6e1798 0x00007fff9897a3dd 0x0000000000000000
Thread 0xffffff802d08f5c0 0x00007fff9897a3dd 0x0000000000000000
Thread 0xffffff8020d11a78 0x00007fff92e0ef1a 0x00007fea0be8c272 0x0000000100df279b 0x0000000100df85da 0x0000000100df883e 0x00007fff9580ce73 0x00007fff958194e6 0x00007fff9581193b 0x00007fff958103bc 0x00007fff95810030 0x00007fff9580fbef 0x00007fff9580fa1c 0x00007fff9897ca9d 0x00007fff9897a3dd 0x0000000000000000
Thread 0xffffff8020999970 0x00007fff9897a3dd 0x0000000000000000
Mac OS version: 14F1021
Kernel version: Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)
Model: MacBookAir7,2, BootROM MBA71.0166.B08, 2 processors, Intel Core i5, 1.6 GHz, 4 GB, SMC 2.27f2
Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4B3445384533303445452D45474345000000
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80CE, 0x4B3445384533303445452D45474345000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256G, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 27.2
Posted on 11-13-2015 01:12 AM
The kernel panic logs are notoriously difficult to decipher. I normally just go back to a minimal system with an image from autodmg, enroll into Casper, confirm if all is ok or if the symptom remains.
If the symptom is still there, try on another Mac.
If the symptom remains on another Mac, it will be fairly certain that your JSS is deploying something to it that will be causing the crash.
Posted on 11-13-2015 03:12 AM
Thanks , Yes I did tested this in a different Mac as well and I have the same problem.
Posted on 11-13-2015 03:24 AM
Ok, that makes it unlikely to be hardware related.
You'll need to look at the config profiles and policies that are applying and track down the problem.
I assume you're not re-imaging or replacing the OS?
Posted on 11-13-2015 11:22 AM
you should also look into the last few entries in Console before it panics. If it's also 30 mins, does that also correspond to your recurring check-in interval?