Lastest Adobe Reader DC won't install on Sierra

cgreid
New Contributor III

When I try to push the latest Adobe Reader DC (15.020.20039) to our computers on macOS Sierra, I get the following message: The computer does not meet the OS Requirements for the package Adobe Acrobat Reader DC-15.020.20039.pkg. However, if I pull the package down from our server and manually install it, it installs just fine.

Is there a setting I need to change to allow this to install on our Sierra machines?

1 ACCEPTED SOLUTION

cgreid
New Contributor III

Sorry, spoke too soon. I made the change, saved it, and re-indexed the package, and replicated my JDS, but I'm still getting that error.

EDIT: Clearing out the OS Requirements allowed me to install it.

View solution in original post

3 REPLIES 3

jhalvorson
Valued Contributor

Using Casper Admin, verify the Options tab > OS Requirements are like the following:

10.12.x,10.11.x,10.10.x,10.9.x

When you push or deploy via Casper Remote or a Policy, it will a honor the OS requirements list.

cgreid
New Contributor III

That did it! Thanks!

cgreid
New Contributor III

Sorry, spoke too soon. I made the change, saved it, and re-indexed the package, and replicated my JDS, but I'm still getting that error.

EDIT: Clearing out the OS Requirements allowed me to install it.