M1 can't reset user passwords.

user-CMSpwyxONO
New Contributor

My m1 MacBook is using policies for local accounts in the local account, and resetting the account password did not work.
log status Failed.
Error resetting password for user xxxx

4 REPLIES 4

sdagley
Honored Contributor II

@user-CMSpwyxONO You can't reset the password if it's the only account with a Secure Token

Do you mean I need to activate Filevault and get a secure token to reset passwords?

rcram
New Contributor

You may have better success with the changePassword command. Assuming you know the old password on the account.

/usr/local/bin/jamf changePassword -username "<USERNAME>" -password "<NEWPASSWORD>" -oldPassword "<OLDPASSWORD>"

I don't know the old password, and the user also forgot too.