Posted on 09-29-2023 07:01 AM
Hello,
I'm trying to install a few Apple apps (iWork suite) from the App Store via Self Service.
However, on some devices it takes ages, but it will install at some point
on some devices, it will install even though self service is saying "element failed"
and some devices it fails more or less immediately after pressing install.
Any ideas?
Posted on 09-29-2023 12:20 PM
@georgbhm - First it is normal to take more time in some devices to complete the installation. For the other issue, check if you have enough license count purchased in Apps & Books section from ABM.
Posted on 10-02-2023 12:37 AM
@Ashok_A Thank you!
My license count is fine. Any other ideas?