Mac devices are not speaking to Jamf after re-enrollment by UIE and mail invitation

[Asifahmed]

Hello Team,

I reenrolled few macs in Jamf using by user initiated enrollment and mail invitation to end users but before going to re-enroll l those macs I never deleted their devices entry from Jamf console, I just ran "sudo jamf removeframework" on those macs and did clear all existing profiles and then did hit the URL of Jamf and followed by /enroll and provided by credential and downloaded CA certificate and MDM profile and installed those two. I can see all applicable configuration profiles are deployed but device are not speaking to Jamf console, if I run the command "sudo jamf recon" then it is saying command not found. What is the solution here I dont want to reenroll those macs back again to Jamf.

[Asifahmed]

BTW, all those macs are non DEP/ADE macs, FYI.

[RaxiaDK]

Can you see the machine in the inventory, else try to delete the object and reenroll it
are they BOYD or corp ownet?
I would recommend move to Account drive device enrollment

[Asifahmed]

Those macs does exist in Jamf console as stopped speaking to Jamf no policy is executing on those macs. These are company owned macs but non DEP/ADE devices, any way to avoid reenrollment?

[Shyamsundar]

Please verify the Re-Enrollment settings in the Global section. Ensure that all checkboxes are checked to clear the previous logs and allow re-enrollment. If your enrollment policy is scoped to a specific group and it is set to be executed once per computer, this issue may occur. 

[Shyamsundar]

Check the jamf logs to ensure the Jamf binary and enrollment is completed.