mac Printer - Allow more paper size in selection?

[Bernard_Huang]

Hi all,

I have successfully setup our company's network printer and our Macbook fleet can successfully send to printer queue.

Obviously, there will always be a group of uses that are not satisfied with the outcome.
Some users are complaining they can't select A3 size paper when printing.

I am using generic PPD file when setting up printer within JAMF Pro.
Does anyone know where (or if it's possible) to add in paper sizes available when selecting printing?

[mark_mahabir]

What make/models of printer do you utilise? You probably want a model specific PPD which will be more fully featured.

We use a fleet of HP MFP's in my shop and we deploy a PPD for the model we have more units of (an M775), and most folks seem satisfied with that. Your manufacturer may have a universal PPD available for download?

[Bernard_Huang · Accepted solution]

Found my solution.

I don't know how generic it is, but there are 2 ppd files readily available within every Macbook.
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Resources/Generic.ppd
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Resources/GenericPrinter.ppd

Generic.ppd has the basic setup, therefore no A3 paper option.
GenericPrinter.ppd has more options, and A3 is available.

Now that I changed this within my JAMF Pro printer settings, I can now select A3 paper to print.

Hopefully this information can be of help to someone :)