MacBook Pro w/Touch Bar forgetting fingerprints for Touch ID?

pcrandom
Contributor

Anyone else seeing the issues mentioned here? One of my users is experiencing this.

5 REPLIES 5

stedders
New Contributor

I also have one user reporting it, I am going to see if any other users are having the same issue.

emily
Valued Contributor III

I've had two people report this recently. Anyone have any traction on how to troubleshoot or why this might be happening?

mkolb
Contributor

I had the same problem already two times! Very strange, very annoying..

Haven't found any solution or reason for this so far.

jalcorn
Contributor II

yeah i have seen it. Seems to go with OS updates on our end.

iJake
Valued Contributor

I saw when going from GA 10.12.5 to a Dev Release of 10.12.6. But I feel as though I saw in other GA updates as well.