MacOS and Airplay connection goes black

dcorcoran1
New Contributor II

I have turned turned off Apple TV updates but has anyone noticed or have an issue when someones goes to airplay the user gets a message to enter the airplay passcode and then when  then on the projector goes black but the laptop looks like it's projecting. After the user restarts their laptop and/or desktop they are then able to airplay successfully.

 

Is there an easy fix because currently factory resetting the MacOS has done the trick except for one that has a repeated issue. Is this a bug in MacOS or in the TVOS most of the Apple TVS we have are running TVOS 15 and some running older TVOS 14 and one running TVOS 13 I also posted on Apple Community for further information 

2 ACCEPTED SOLUTIONS

cbrewer
Valued Contributor II

Known issue in tvOS 15. Upgrade to tvOS 15.1.

View solution in original post

dcorcoran1
New Contributor II

Once the Apple TVs were updated 15.1.1 there are no more connection issues 

View solution in original post

3 REPLIES 3

cbrewer
Valued Contributor II

Known issue in tvOS 15. Upgrade to tvOS 15.1.

dcorcoran1
New Contributor II

What if we have Apple  TVs running version older than 15? We still get notified by our teachers that when they try to airplay the screen would go black? We have been updating everyone to 11.6 after doing a factory reset on their laptop the issue seems to be resolved. Could it be a combination of some MacOS Big Sur issue and the TV OS 15 bug?  

dcorcoran1
New Contributor II

Once the Apple TVs were updated 15.1.1 there are no more connection issues