macOS Patch management on Jamf Pro 10.1.1-t1513360285

rodders
New Contributor III

Hello,
I was wondering if anyone has tried using this to schedule and deploy OS upgrades/updates?
We've tried setting up a combo update of 10.13.2 (from 10.13.1) through Self service and it looks to work (no real info from the UI telling us the %done or whats going on in side SS) and it reboots but doesn't actually update the OS.
The JSS log for the policy didnt say anything.
Local jamf log shows that it downloads the DMG successfully from the repo. The mac is a fresh 10.13.1 install so there should be no problems with functionality or corrupt files from usage from a user.

Anyone else tried this yet and had more success?

Below is the jamf.log from the mac.

Wed Jan 17 15:09:03 macbook1 jamf[2497]: Checking for patch ID 1
Wed Jan 17 15:09:03 macbook1 jamf[2497]: Executing Patch Policy macOS
Wed Jan 17 15:15:26 macbook1 jamf[2544]: Checking for policies triggered by "recurring check-in" for user "test"...
Wed Jan 17 15:15:29 macbook1 jamf[2544]: Executing Policy Update Inventory
Wed Jan 17 15:15:30 macbook1 jamf[2544]: Checking for patches...
Wed Jan 17 15:15:30 macbook1 jamf[2544]: No patch policies were found.
Wed Jan 17 15:22:52 macbook1 jamf[2497]: Verifying package integrity...
Wed Jan 17 15:23:10 macbook1 jamf[2497]: Installing macOSUpdCombo10.13.2.dmg...
Wed Jan 17 15:23:10 macbook1 jamf[2497]: Mounting macOSUpdCombo10.13.2.dmg...
Wed Jan 17 15:23:12 macbook1 jamf[2497]: Mount successful
Wed Jan 17 15:23:12 macbook1 jamf[2497]: Installing package contents...
Wed Jan 17 15:23:49 macbook1 jamf[2497]: Successfully installed package contents
Wed Jan 17 15:23:49 macbook1 jamf[2497]: Unmounting macOSUpdCombo10.13.2.dmg...
Wed Jan 17 15:23:50 macbook1 jamf[2497]: Unmount successful
Wed Jan 17 15:24:10 macbook1 jamf[2497]: Regular Restart
Wed Jan 17 15:30:46 macbook1 jamf[2497]: Sending restart to System Events
Wed Jan 17 15:30:46 macbook1 jamf[2497]: Sending Restart command
Wed Jan 17 15:30:46 macbook1 jamf[2497]: Attempting normal restart
Wed Jan 17 15:30:47 macbook1 jamf[2318]: Daemon shutdown completed
Wed Jan 17 15:30:47 macbook1 jamf[2318]: Daemon exiting
Wed Jan 17 15:31:05 macbook1 jamf[46]: Informing the JSS about login for user root
Wed Jan 17 15:31:13 macbook1 jamf[46]: Daemon starting
Wed Jan 17 15:31:33 macbook1 jamf[46]: Network state changed, checking for policies...
Wed Jan 17 15:31:39 macbook1 jamf[467]: Checking for policies triggered by "networkStateChange" for user "test"...
Wed Jan 17 15:31:40 macbook1 jamf[46]: Informing the JSS about login for user test
Wed Jan 17 15:35:58 macbook1 jamf[46]: Daemon shutdown completed

The JSS log says:

Executing Patch Policy macOS
Downloading macOSUpdCombo10.13.2.dmg...
Downloading https://xxx/xxx/Packages/macOSUpdCombo10.13.2.dmg...
Verifying package integrity...
Installing macOSUpdCombo10.13.2.dmg...
Mounting macOSUpdCombo10.13.2.dmg...
Mount successful
Installing package contents...
Successfully installed package contents
Unmounting macOSUpdCombo10.13.2.dmg...
Unmount successful
1 ACCEPTED SOLUTION

Look
Valued Contributor III

The Combo update JAMF installs needs to be the PKG inside the DMG not the DMG itself. The DMG would just copy the PKG installer to the top level of the boot drive on the machine.

View solution in original post

4 REPLIES 4

luke_gorham
New Contributor II
The local jamf.log files says that it downloads the DMG from the repo but thats mac used is a fresh 10.12.6 mac so no funny OS bugs from usage.

Are you trying to install the 10.13.2 combo updater on a 10.12.6 machine? This part is unclear.

Also what area is the Mac reporting its system version? Are you checking it from the Mac itself or just going off the computer record in the JSS?

rodders
New Contributor III

Sorry Luke - you're right - some confusion on version numbers - Apologies.
Ive amended the post.

That portion should have read:
Local jamf log shows that it downloads the DMG successfully from the repo. The mac is a fresh 10.13.1 install so there should be no problems with functionality or corrupt files from usage

Also - Going off the JSS inventory record AND physically looking at the laptop

Look
Valued Contributor III

The Combo update JAMF installs needs to be the PKG inside the DMG not the DMG itself. The DMG would just copy the PKG installer to the top level of the boot drive on the machine.

rodders
New Contributor III

ah - @Look This would make sense - D'Oh.
Will change to the PKG! thanks

Its also worth noting that this post has some info on 10.13.2 combo/non combo abilities.
https://www.jamf.com/jamf-nation/discussions/26846/errors-deploying-10-13-3-combo-update