Posted on 08-06-2023 08:36 PM
A user has rebooted their AD Bound Macbook after updating the device to Ventura. They typically sign in with their AD account that has been made a mobile account. Now suddenly when they try to login they are greeted with a page that only allows them to enter the password for the guest account (Which we never enabled as far as I'm aware.) There is no option for the 2 local administrator accounts that are meant to be on the device nor the staff member's mobile account or even other user to manually enter credentials.
I have a suspicion this has something to do with the ventura upgrade vs AD.
Has anyone else encountered this issue?
Posted on 05-14-2024 03:06 AM
We've just had the same problem with a user on Sonoma, has anyone got any ideas on this