MacOS Ventura - Only Guest User available to login

New Contributor

A user has rebooted their AD Bound Macbook after updating the device to Ventura. They typically sign in with their AD account that has been made a mobile account. Now suddenly when they try to login they are greeted with a page that only allows them to enter the password for the guest account (Which we never enabled as far as I'm aware.) There is no option for the 2 local administrator accounts that are meant to be on the device nor the staff member's mobile account or even other user to manually enter credentials. 

I have a suspicion this has something to do with the ventura upgrade vs AD. 

Has anyone else encountered this issue?


New Contributor

We've just had the same problem with a user on Sonoma, has anyone got any ideas on this