MacOS X Update (Catalina and Big Sur

raghdasi
New Contributor III

Hello there,

I am trying run software update and give notification user (popup window) to restart or delay for minimum of two hours. I tried Software Update payload, but it just restarts the computer without any warning even i have the restart option enabled with 60 minutes delay and it doesn't work for Apple Silicon and not reliable for Big Sur. After discussion with JAMF Technician he suggested to use "Patch Management " or Mass Command” Action but Patch Management is no use for us as we have plenty of versions within the Uni and we have to download updates and upload it to JAMF Admin and again it restated without any warning.
I like to use script I think it is bit reliable but so far with the scripts that I came up with I couldn't write something to notify the user to restart after installation. It just restarts straight after installation and ignore the part for restart notification.

I really appreciate any help I can get. Thank you in Advance.

3 REPLIES 3

MrRoboto
Contributor II

Take a look at this workflow.... we have it in place and works well. Nags the end user to update with the option to defer, you can also set an end date for deferrals.

https://babodee.wordpress.com/2021/03/30/handling-major-upgrades-and-minor-updates-for-macos-with-jamf/

raghdasi
New Contributor III

@MrRoboto Thank you so much for your response. I will try it and hopefully works in our environment. Also, I hope it will work for non admin users as many of our users don't have admin privileges to their computer.

MrRoboto
Contributor II

On Apple Silicon Macs the user must have admin rights to install from System Preferences. There are workarounds using a script to install the updates but an admin user credentials must be specified in clear text (yikes)... https://travellingtechguy.blog/demystifying-macos-big-sur-updates-and-jamf-pro-10-29/

Updates can also be installed via MDM command. There are some good to do this via the API... https://www.jamf.com/jamf-nation/discussions/38080/apple-s-software-update-server-policy-for-big-sur-security-updates