Management Tab

kbayko
New Contributor

I am experiencing an issue. If I search for a mobile device and click on it to view it, I get a page that loads that displays Inventory, Management, and History tabs. If I click on the Management tab, it loads a page that is completely blank. It does this for all devices. The other two tabs function properly. Could you guide me in the right direction to resolve this issue? I am currently running version 9.3. Thanks in advance.

1 REPLY 1

ryanshanley
New Contributor

We had a similar issue. Ours was caused by some mysql db issues during the upgrade. Contact your Account Manager and they should get you going in the right direction. Ours was happening just as you described and in conjunction with Self Service not loading too. Not sure if you're seeing similar issues but contact JAMF Support. They helped us out pretty quickly.