Mass OS update notification windows appear every day

rpayne
Contributor II

We sent a mass OS update command to install some rapid security response updates. We gave a deferment period of 7 days. This worked for the vast majority of our machines. There are a few however, that a month later are still showing the prompt widow daily. The window states 1 deferral left every day and when you click on it, no updates are available (they've already been applied).

These machines are all on 13.5 and all are Apple silicon (likely a false flag). I sent a mass cancellation of commands and they are still persisting. 

Has anyone else had this happen?

2 REPLIES 2

rpayne
Contributor II

Screenshot 2023-08-25 at 10.52.55 AM.png

jamf-42
Valued Contributor II

yup.. seen this..  I nuked this and.. it went away..  this will all be fixed in macOS14 (maybe 😎)

/Library/Preferences/com.apple.SoftwareUpdate.plist