Posted on 04-07-2016 09:41 AM
Recently some of my users have been opening Outlook 2016 and there is no data in their profile. This happened to me this morning but I didn't think too much about it because I do so much on my system it's possible I may have corrupted something but now it's happening to non-admin users.
Does anyone have any ideas as to why this is happening?
Posted on 04-07-2016 12:55 PM
No idea why this is happening, but see if the issue is that Outlook has lost its path to the data.
Right-click or Control-click the Microsoft Outlook.app application and choose Show Package Contents. From there navigate to Contents > SharedSupport > Outlook Profile Manager.app.
Does that app allow you to point back to your profile and set it as default so that Outlook can open it?
Posted on 04-07-2016 01:06 PM
Thanks Mr Moose
I will pass this on to the support team.