Missing MDM profiles

[bfrench]

As our staff are returning to school, we have had a few laptops come back with no profiles installed.  Oddly the devices are still checking in and reporting inventory.  They have these failed commands

 At this point the only good option appears to be to set up a new device. 

Running the command 

sudo profiles renew -type enrollment

does reinstall some of the profiles - but then the user must accept - and that is different than the install from a prestage.

Not really sure why this is happening or if there is a better solution.

[TheAngryYeti]

Most of the time when you see the Topic error the device either has a mismatched APNS cert or the MDM profile has been removed somehow.  The only way to "fix" this and put it back without a complete(wipe) re-enroll is the profiles command you have there...it essentially grabs the MDM profile, yet doesn't go through the prestage process of creating the users etc...Others may have a better explanation or process to this...but the fix is manual at the moment, unfortunately.

[bfrench]

This does however result in a user having to accept the profile - this seems to impact how profiles are installed base on which user "accepts" the initial profile