Mojave upgrade System Prefs grayed out

[rhooper]

Hey all, I have been parsing JAMF Nation for an issue we are having after upgrading to Mojave from High Sierra.
Inside System Preferences, there is a new icon "Software Update". This is greyed out even though the Configuration Profile is supposed to allow access to it.
Here is the kicker, it is not every device. Most have this accessible, but about 25% do not. We have tried sudo jamf <recon, Policy, and even tried enroll -prompt>. We still have the concern, nothing seems to work to allow this icon to be accessible. I would appreciate any and all ideas or thoughts on this new concern we have.

Thanks,
Randy

[talkingmoose]

A Configuration Profile is still the likely culprit. You may have applied two profiles that both contain a Restrictions payload (one dimming the icon and the other not).

Run the following command in Terminal. It will tell you whether there's a restriction in place by returning the value of the DisabledPreferencePanes key in the com.apple.systempreferences domain.

python -c "from Foundation import CFPreferencesCopyAppValue; print CFPreferencesCopyAppValue('DisabledPreferencePanes', 'com.apple.systempreferences')"

You'll receive either:

None

or

(
    "com.apple.preferences.softwareupdate"
)