Mount DMG from Casper Sharepoint for support purposes

[maiksanftenberg]

Hi.

We want to provide some support DMGs to our IT support that is only visible to them to perform further tests and troubleshootings/repairs without downloading or installing any stuff on the machines.

As we have a big number of offices with local Casper Servers we though about using the Casper Share for that purpose that get mounted when we run a script.

The problem is that after the script run and the DMG get mounted it finishes and closes the DMG and the connection to the Sharepoint.

Therefor we use a sleep timer in the script at the moment.
Did anybody of you is using a simular setup to provide troubleshooting tools etc to IT support?

Thanks

[RobertHammen]

Could you give the staff read-only access to the CasperShare?

If you're trying to install things manually (i.e. not by policy), why not use Casper Remote, if you can?

[maiksanftenberg]

Thanks Robert.
We could but we want to avoid that they need to mount the server, browse the packages and mount what they need/want.

We try to achieve that via Self Service.

Thanks

[mm2270]

You can mount a DMG file from a share or from your local system in a script with hdiutil. Take a look at the man page for more on that.
You could make the mount visible or invisible using the -nobrowse flag when mounting it. Something like this will work. The below assumes the sharepoint is already mounted, but you could include that in the script as a first step as well.

hdiutil attach /Volumes/path/to/Packages/DiskImage.dmg

In short, I think what you're looking to do is possible, but will take a little bit of scripting. If you have a bunch of different DMGs or shares that need to be mounted, I would suggest replacing any hardcoded stuff with parameters you can pass to the script to make it re-usable.

[maiksanftenberg]

Thanks Mike.

At the moment the script that we use to do it is looking like this:

#!/bin/sh
hdiutil attach /Volumes/Casper_Share/Packages/APP.dmg
sleep 3600

If there would be no sleep command the DMG will be directly unmounted once the script finished (as the connection to the Casper Share get terminated).

[maiksanftenberg · Accepted solution]

We finally found a solution for us to support the internal IT support to use applications from a mounted DMG
We use the following to check if the disk is still mounted

Volume="/Volumes/Your_Volume"
mount | grep "on ${Volume}" > /dev/null
Mounted=$?
while [ ${Mounted} -ne 1 ]
do
mount | grep "on ${Volume}" > /dev/null
Mounted=$?
sleep 1m
done