Need Help - Reset all Settings Keeping Wifi Profile iPadOS???

New Contributor II

Is there a way to send mass action commands in Jamf Pro to reset all settings on iPads while keeping the Wifi Profile? That way I don't have to manually re-enter the Wifi password on hundreds of iPads after wiping them to prepare for new students???


New Contributor

This would be amazing!

New Contributor III

Not sure that there is a mass action option for this (yet), but there is a new API endpoint that may work depending on your setup: (ERASEDEVICECOMMAND section)



Agree with @dwbergstrom! Return to Service is (will be?) a great answer to this.

With Jamf Pro and its Return to Service feature, you’ll be able to send a remote Wipe command that includes a Wi-Fi profile. The Wi-Fi profile is preserved throughout the wipe and then applied automatically during an abbreviated Setup Assistant process. (I say “abbreviated” because it’s completely hands-free and reapplies prior settings like language.) Connecting to Wi-Fi is enough to allow the iPad to reconnect to Wi-Fi, activate and re-enroll in Jamf Pro.

Return to Service is currently API-only as the feature is fine-tuned, but I expect it should come to the Jamf Pro interface before long. If you haven’t signed up for the Jamf Pro beta in your Jamf Account, you should do so. It’s a good way to see what’s coming next and to try things before they’re released.

New Contributor III

I've been playing around with Return to Service Jamf API, seeing how it works -- and I wrote up a full example in Python if anyone's interested:

This script uses individual serial numbers as the basis for the command. I'll probably do a similar one where you can run the command on an entire group, but first I want to think about what controls I want to make sure I don't (or someone else doesn't) accidently erase every iPad in their Jamf instance.

Matthew Prins -- Jamf Scripts @ Github