New MDM profile, not sure what I am missing.

waddington
New Contributor II

Cloned a working profile, to set up a "Teen" profile with different restrictions.

Now, though, whenever I attempt to add ANY app, including Self-Service, it's asking for iTunes login info. VPP is set up properly.

I tore out all apps EXCEPT for self-service, and it's still asking for an itunes login.

What am I missing?

1 ACCEPTED SOLUTION

waddington
New Contributor II

It's iOS, an it turns out that I needed to update to 9.9.6

View solution in original post

2 REPLIES 2

BOBW
Contributor II

Hi @waddington

Just wondering if this is Mac OS or iOS?

If it is Mac OS, I have seen this happen to machines on 10.10 and below, where Device based VPP app distribution requires 10.11 and above

waddington
New Contributor II

It's iOS, an it turns out that I needed to update to 9.9.6