Posted on 09-22-2010 08:37 AM
I have 5 network printers (HP) that I would like to add to the JSS and the
"Add Printer" tool does not see them even though they are in my printers on
my laptop. I have been able to other printers to the JSS via this method,
but not the remaining five.
Any reasons why?
--
Jim Frye
District Technology Coordinator
Upper Sandusky E.V. Schools
Upper Sandusky, OH 43351
419-989-9895
Posted on 09-22-2010 08:47 AM
Are there any printers with that exact name already in the JSS? If Casper
Admin see's that there is already a printer added with that name, it will
not give you the option to add it in and create a duplicate.
--
Jason Weber
Technology Support Cluster Specialist
Independent School District 196
Posted on 09-22-2010 08:53 AM
...also be sure to Empty the trash in Casper Admin. If they are in the trash,
it will still see it as a duplicate..
-Jason