Not able to add all network printers

jimfrye
New Contributor

I have 5 network printers (HP) that I would like to add to the JSS and the
"Add Printer" tool does not see them even though they are in my printers on
my laptop. I have been able to other printers to the JSS via this method,
but not the remaining five.

Any reasons why?

--

Jim Frye
District Technology Coordinator
Upper Sandusky E.V. Schools
Upper Sandusky, OH 43351
419-989-9895

2 REPLIES 2

Not applicable

Are there any printers with that exact name already in the JSS? If Casper
Admin see's that there is already a printer added with that name, it will
not give you the option to add it in and create a duplicate.

-- Jason Weber
Technology Support Cluster Specialist
Independent School District 196

Not applicable

...also be sure to Empty the trash in Casper Admin. If they are in the trash,
it will still see it as a duplicate..

-Jason