Help

Office 2008 update package

Not applicable

Posted on ‎07-21-2009 09:21 AM

We have downloaded the MS office 2008 12.2.0 udate and dragged the mpkg file
into Casper admin for deployment; however, when deploying it we get an
error as follows: anybody has any idea what we doing wrong here?

/usr/sbin/jamf is version 7.0
Executing Policy 2009-07-21 at 10:42 AM | tyakoob | 1 Computer...
Downloading BOM for Office 2008 12.2.0 Update.mpkg...
Downloading Components of
http://srshofmacdply01.kih.kmart.com:80/CasperShare/Packages//Office 2008
12.2.0 Update.mpkg...
Installing Office 2008 12.2.0 Update.mpkg...
Installation failed. The installer reported: Traceback (most recent call
last):
File "/Library/Application Support/JAMF/Downloads/Office 2008 12.2.0
Update.mpkg/Contents/Resources/build_package_map", line 78, in
symlink_path=os.path.join(map_dir, package_id)
File "/System/Library/Frameworks/Python.framework/Versions/2.5/lib/python2.5/posi
xpath.py", line 60, in join
AttributeError: 'NoneType' object has no attribute 'startswith'
2009-07-21 11:00:27.488 package_updatable[14182:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:27.497 package_updatable[14182:10b] 3181119770 6362
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.672 package_updatable[14190:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.682 package_updatable[14190:10b] 1352041069 69396
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:27.801 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.811 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.820 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.829 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.838 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.847 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.856 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.866 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.875 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.884 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.893 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:27.902 package_updatable[14196:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.015 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.024 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.033 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.042 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.051 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.060 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.068 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.077 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.086 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.095 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.104 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.112 package_updatable[14212:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:28.335 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.345 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.353 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.362 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.370 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.378 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.386 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.395 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.403 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.411 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.419 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.427 package_updatable[14232:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.487 package_updatable[14246:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:28.497 package_updatable[14246:10b] 4062112418 26191
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.068 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.077 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.086 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.094 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.103 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.112 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.120 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.129 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.137 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.146 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.154 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.162 package_updatable[14266:10b] 1505794809 28825
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Entourage.app/Contents/Resources/en.lproj/Help/map/toc.xml
2009-07-21 11:00:29.495 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.505 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.514 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.523 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.532 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.541 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.551 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.560 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.569 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.578 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.588 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.597 package_updatable[14290:10b] 2142063142 57387
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
Excel.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.817 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.826 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.835 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.843 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.852 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.861 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.869 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.878 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.886 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.895 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.904 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
2009-07-21 11:00:29.912 package_updatable[14310:10b] 1492474271 9954
/tmp/com.microsoft.updater/office_location/Microsoft Office 2008/Microsoft
PowerPoint.app/Contents/Resources/en.lproj/Help/map/Settings
installer: Package name is Office 2008 12.2.0 Update
installer: Installing at base path /
installer:PHASE:Preparing for installation
installer: The install failed (The Installer could not install the software
because there was no software found to install.)
Enforcing Management Framework...
The Management Framework will be enforced as soon as all Policies are done
executing.

0 Kudos
5 REPLIES 5

RobertHammen
Valued Contributor II

Posted on ‎07-21-2009 12:22 AM

I couldn't get the MS-packaged 12.1.9 update to work - refused to On Jul 21, 2009, at 1:08 PM, Weber, Jason wrote:
install, claiming there were no valid installs (but 12.1.7 was installed - first version we deployed was 12.1.5).

Followed the MVPS link, and the installer command-line item would work - the GUI installer wouldn't (from the .dmg downloaded from Microsoft).

Used Composer 7 and the CLI to build my own updater package, which appeared to work, except Word would crash (tried it on multiple machines) upon launch, so I punted.

I'll try 12.2/SP2 tomorrow and see if it works, but I am not optimistic...

--Robert

0 Kudos

Not applicable

Posted on ‎07-21-2009 11:08 AM

Not that I have a solution, but it might make you feel better knowing
you're not alone!

We also downloaded the update and are having the same problem. The
trouble is with the updater itself I believe, as after I failed to
install with Casper, I then just manually tried running the update on a
few computers and were still having the same issue.

It took about 3 tries of repairing permissions, rebooting, and manually
installing this update to get it to go. Even after a fresh install, with
a copy of MS Office 12.1.9 the update would still not apply.

I had one of 4 test computers actually update on the first try.. Sounds
like it's Microsoft's great programming for Macs!

I looked up some knowledge base entries on this, and the big two things
that were recommended were;

* Repair permissions followed by a reboot.

* Uninstall/Reinstall Office 2008

Then run the updates.. Not exactly a great process to fix poor
software..

Jason Weber
Technology Support Cluster Specialist
Independent School District 196
jason.weber at district196.org

0 Kudos

Bukira
Contributor

Posted on ‎07-21-2009 11:38 AM

Hi

Strange as it worked by as a standalone install on my admin mac and fine with Casper imaging

Criss

0 Kudos

ernstcs
Contributor III

Posted on ‎07-21-2009 03:48 PM

Yup, I had no issues thus far either, not to say I won't going forward.

Craig Ernst
UW-Eau Claire
(715) 836-3639

Sent from my iPhone

0 Kudos

rogerlee_teco
New Contributor

Posted on ‎07-22-2009 05:29 AM

To add to the mayhem, 12.1.9 update using modified & new presented various results, from Word crashes on save to broken vba connections between applications. The only success I have had is to create a pre script to remove 12.1.x (see script copy below) and created a full 12.1.9 install and post the install as a full dmg install.

Script Copy:
#!/bin/bash

####
#### Read in the parameters
####
rm -rf /Applications/"Microsoft Office 2008"
rm -rf /Users//Preferences/Microsoft
rm -rf /Users//Library/"Application Support"/Microsoft
rm -rf /Users/*/Library/Preferences/Microsoft
rm -rf /Library/"Application Support"/Microsoft

Good Luck

Roger Lee Office (813) 228-4424 iPhone (813) 610-1485 ralee at tecoenergy.com

Tampa Electric
702 N. Franklin St. - Plaza 3
Tampa, FL 33602
http://www.tampaelecric.com
...........................................................................
A TECO Energy Company
(NYSE: TE)
http://www.tecoenergy.com
...........................................................................

0 Kudos