on boarding iOS 9.3.2 devices

Malcolm
Contributor II

I'm currently trying to enrol two iOS 9.3.2 iPad mini's one previously enrolled but its listing deleted from mdm, and the other a bod freshly restored and supervised.

The freshly restored device, is taking the enrolment certificate, but isn't enrolling on the JSS, its listed there but not managed.

The other is failing to install profile: a connection to the server could not be established, despite accessing the server to enrol int he first place.

It could be our firewall but I don't suspect it is, has anyone enrolled any iOS 9.3.2 devices yet?

3 REPLIES 3

Malcolm
Contributor II

False alarm, one was just slow,must of been first gen mini, the other previously supervised, has restrictions enabled preventing profile install.

xg4
New Contributor

I have met the same issue while enrolling updated iPad (9.3.2) to JSS, it said the certification error when I install the MDM profile.

I attached the error message here. JSS server is v9.72, it works all good for iOS 9.3.1 but failed on 9.3.2 today.

e18d6cee0f05476bbab4ae05e1af6b51

Malcolm
Contributor II

I found that, if their icloud information wasn't correct, or needed verification, installing the profile wouldn't complete.

@xg4