OT: McAfee shows "already updating"

Contributor III

Slightly off-topic, but I am hoping for a bit of help here in judging the scope of this.

When running McAfee EPM 2.1 on a 10.9 system, when we attempt to run an manual update to the virus definitions we are seeing an error saying that an "update is already running". This doesn't happen all of the time, but enough for us to be concerned. Having a hard time nailing down the cause, as it isn't 100% reproducible. McAfee is blaming our configs rather than the product, so I wanted to see if anybody else was seeing something odd with their McAfee installs.




New Contributor

I have and so I wrote a policy to check for old DATs and run a killall -9 on the process called VShieldUpdate when this process is killed the process automatically starts up again and then you can update. I wish I knew what causes it to freeze up.