Posted on 04-29-2015 10:48 AM
Does anyone have any experience with packaging EndNote X7?
We created a site installer which seems to work quite well (in the sense of retaining our licence and serial details), but I'm wondering how best to handle updates, and in particular how to disable end user update prompts.
I've contacted Thomson Reuters support but if previous experience is anything to go by I'll get a standard not-very-helpful response.
Solved! Go to Solution.
Posted on 04-29-2015 10:59 AM
I have used Composer for several versions of EndNote. Below are for version 7.2. I think there is a newer update available that I haven't updated my documents for yet.
This will create the PKG that can be deployed via Casper Imaging, policy, or Casper Remote.
It does not enable the tool bar within Word. We instruct our user on how to open the EndNote app and use the Customizer menu to add the tool bar.
When an new version is available, I repeat the steps above in composer and offer it in Self Service. The newer PKG installs on-top of existing and it's worked for us. I don't delete the EndNote folder prior to installing because users might save stuff within the EndNote X folder. I have not deployed updated versions via a policy.
Posted on 05-09-2015 04:22 AM
Hi @htse
When I looked into disabling Endnote update checking for Macs about a year ago, the only method I could find was to add the update check URL into /etc/hosts as 127.0.0.1. That stopped the Macs checking for endnote updates.
This was the script I used, but please test before rolling out:
#!/bin/sh
cp /etc/hosts /etc/hosts.bak
echo "127.0.0.1 download.endnote.com" >> /etc/hosts
exit $?
Posted on 04-29-2015 10:59 AM
I have used Composer for several versions of EndNote. Below are for version 7.2. I think there is a newer update available that I haven't updated my documents for yet.
This will create the PKG that can be deployed via Casper Imaging, policy, or Casper Remote.
It does not enable the tool bar within Word. We instruct our user on how to open the EndNote app and use the Customizer menu to add the tool bar.
When an new version is available, I repeat the steps above in composer and offer it in Self Service. The newer PKG installs on-top of existing and it's worked for us. I don't delete the EndNote folder prior to installing because users might save stuff within the EndNote X folder. I have not deployed updated versions via a policy.
Posted on 05-08-2015 07:41 AM
Thanks, that workflow worked extremely well for us with X7.3.
If you find a way of disabling the update prompts, please let me know. All support could do was direct me to this Windows-specific KB article
Posted on 05-08-2015 11:18 AM
I did this about a month ago, using this knowledgebase article as a reference, except for the volume licensing part. http://endnote.com/kb/107720
The only thing I did in addition to that was to inject the Cite-As-You Write plug-in bundle into the Word application bundle.
Posted on 05-09-2015 04:22 AM
Hi @htse
When I looked into disabling Endnote update checking for Macs about a year ago, the only method I could find was to add the update check URL into /etc/hosts as 127.0.0.1. That stopped the Macs checking for endnote updates.
This was the script I used, but please test before rolling out:
#!/bin/sh
cp /etc/hosts /etc/hosts.bak
echo "127.0.0.1 download.endnote.com" >> /etc/hosts
exit $?
Posted on 05-11-2015 07:48 AM
@daz_dar Thanks a lot, that seems to work extremely well!
Posted on 05-11-2015 09:06 AM
Hi @ianmb You're very welcome! Please let me know if you hear / figure out a better way.
As a side note, we left the support desk Macs without the above 'fix' so as to pick up the availability of updates, so we knew of when to grab and package them for distribution.
Darren
Posted on 05-23-2018 08:12 AM
Thanks to @daz_wallace, it's been over 3 years since you posted this and this is still the only way I could find to disable the update window (just confirmed it's working for EndNote X8 18.1). I even called EndNote Support and they said there wasn't any way to disable this.