Posted on 12-05-2012 09:41 AM
We purchased educational volume license of CS6 Design Premium. We used AAMEE 2.1 to create separate installation packages for each application, because most students only need 1 or 2 applications, not the entire suite. We then put the packages on self-service and scoped to the students that need them. They can install 1 application with no problem, but when they go to install the second one, the installation fails. If we look at the installer log from a failed installation (/Library/Logs/Adobe/Installers/Adobe Photoshop CS6 Support.<date>.log for example), we see lines similar to this:
DS011: {554A7BA9-8879-496E-BC3D-93650613DDE5} Adobe Photoshop CS6 Support_13.0.1_AdobePhotoshop13-Support 13.0.1.0: payload not found in the payloads folder: /Library/Application Support/JAMF/Downloads/CS6-Photoshop_Install.pkg/Contents/Resources/Patches/AdobePhotoshopCS6Support-13.0_13.0.1/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support-130812103612/AdobePhotoshop13-Support-130812103612.dmg DS011: {ED027C6A-DE62-4BD2-BD00-3CF183A6BDAD} Adobe Photoshop CS6 Core_13.0.1_AdobePhotoshop13-Core 13.0.1.0: payload not found in the payloads folder: /Library/Application Support/JAMF/Downloads/CS6-Photoshop_Install.pkg/Contents/Resources/Patches/AdobePhotoshopCS6Support-13.0_13.0.1/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core-130812103054/AdobePhotoshop13-Core-130812103054.dmg
Looks like there is a missing package in the installer. However, the installation works fine if the computer has not already installed another package from CS6.
Has anyone seen a problem like this?
Posted on 12-05-2012 09:45 AM
Did you mean AAMEE 2.1? You need 3.1 in order to package CS6.
Posted on 12-05-2012 10:09 AM
Sorry, my mistake, it was 3.1.
Posted on 12-06-2012 05:50 AM
Hi Charlie
I've just created individual installs from Adobe CS6 D&P suite using AAMEE3.1.
One installer selecting only Photoshop and a second one only illustrator (both with the extra options and no updates).
I've installed the packages via command line on a Lion build with After Effects CS6 stand alone and the installations were successful and all the applications are working.
Have you tested the packages using the command line (installer -pkg...) to ensure the Adobe installers are good and then with the Casper command line (jamf install -package...) as a local test?
Let me know how it goes!
Regards
Mauricio