Packing individual Adobe applications

nextyoyoma
Contributor

We purchased educational volume license of CS6 Design Premium. We used AAMEE 2.1 to create separate installation packages for each application, because most students only need 1 or 2 applications, not the entire suite. We then put the packages on self-service and scoped to the students that need them. They can install 1 application with no problem, but when they go to install the second one, the installation fails. If we look at the installer log from a failed installation (/Library/Logs/Adobe/Installers/Adobe Photoshop CS6 Support.<date>.log for example), we see lines similar to this:

DS011: {554A7BA9-8879-496E-BC3D-93650613DDE5} Adobe Photoshop CS6 Support_13.0.1_AdobePhotoshop13-Support 13.0.1.0: payload not found in the payloads folder: /Library/Application Support/JAMF/Downloads/CS6-Photoshop_Install.pkg/Contents/Resources/Patches/AdobePhotoshopCS6Support-13.0_13.0.1/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Support-130812103612/AdobePhotoshop13-Support-130812103612.dmg DS011: {ED027C6A-DE62-4BD2-BD00-3CF183A6BDAD} Adobe Photoshop CS6 Core_13.0.1_AdobePhotoshop13-Core 13.0.1.0: payload not found in the payloads folder: /Library/Application Support/JAMF/Downloads/CS6-Photoshop_Install.pkg/Contents/Resources/Patches/AdobePhotoshopCS6Support-13.0_13.0.1/Adobe Photoshop CS6/payloads/AdobePhotoshop13-Core-130812103054/AdobePhotoshop13-Core-130812103054.dmg

Looks like there is a missing package in the installer. However, the installation works fine if the computer has not already installed another package from CS6.

Has anyone seen a problem like this?

3 REPLIES 3

franton
Valued Contributor III

Did you mean AAMEE 2.1? You need 3.1 in order to package CS6.

nextyoyoma
Contributor

Sorry, my mistake, it was 3.1.

Mauricio
Contributor III

Hi Charlie

I've just created individual installs from Adobe CS6 D&P suite using AAMEE3.1.
One installer selecting only Photoshop and a second one only illustrator (both with the extra options and no updates).
I've installed the packages via command line on a Lion build with After Effects CS6 stand alone and the installations were successful and all the applications are working.

Have you tested the packages using the command line (installer -pkg...) to ensure the Adobe installers are good and then with the Casper command line (jamf install -package...) as a local test?

Let me know how it goes!
Regards
Mauricio