PaperCut PCClient Firewall Issues

[cforte]

So, we are using PaperCut and have the client launching at logon for our clients in public labs. We're running into an issue where the OS X firewall doesn't remember to allow connections with that application. At first logon with an administrative account, I tell it to allow connections. On subsequent logons with that same user account, as well as others, I get prompted again.

Has anyone else run into this issue? I'm at a bit of a loss as to how to get the firewall to remember these settings. I ran:

sudo /usr/libexec/ApplicationFirewall/socketfilterfw --listapps

This showed /Applications/PCClient.app is set to allow incoming connections. And yet I still get prompted at every logon. Does anyone have any suggestions?

EDIT: OS is 10.9.5

[bpavlov]

What if you allowed "/Application/PCClient.app/Contents/MacOS/JavaAppLauncher" ?

[cforte]

I've tried doing that, but I haven't had much luck. When I use -add, the process just hangs. I read about signing the binary, but when I use the syntax everyone else uses with the -s flag, I get an invalid argument error.

[malroy]

Hi cforte,

This is what i used and it works for my environment. you can try it out. i have the same issue with you and thought of signing. You need get from the vendor a new client as well , i am using 14.1 and it works for me.

Turn off Firewall rule
/usr/libexec/ApplicationFirewall/socketfilterfw --setglobalstate off

Reset Firewall rule
rm /Library/Preferences/com.apple.alf.plist 2>/dev/null

/usr/libexec/ApplicationFirewall/socketfilterfw --add "/Applications/PCClient.app"

sleep 20

Turn on Firewall rule
/usr/libexec/ApplicationFirewall/socketfilterfw --setglobalstate on