Password changed? cannot login

Contributor II


I was wondering if people experience the same issues as some of my users.
We use Jamf Cloud and Jamf Connect Verify and Login with AzureAD.

When a user changes his/her password from the apple menu User & Groups, after a while JCV prompts because of online and local password mismatch.

In fact the local password should now be reverted back to the online password, but it keep prompting that the local password is incorrect.

After reboot neither the old & new password are accepted.

Did you experience this issue and how to proceed