I'm relatively new to PPPC configs. I ran across a PPPC config profile for some old software that had been renamed, but the profile hadn't been updated. It's a softphone client and requires Accessibility permission and access to the mic. Since macOS doesn't allow us to enable the mic, this PPPC should only have one property to set. I figured this would be easy. 😂
I used the Jamf PPPC Utility to create the config profile. I added the application on the right panel, picked the Accessibility property, set it to Allow, then uploaded it to our Jamf server. On the Jamf server, I assigned the config profile to my test laptop (running Ventura). On the laptop, I verified that the profile had been installed. When I check my work in System Settings -> Privacy & Security -> Accessibility, the toggle for this softphone is still disabled.
Am I doing something wrong? It's a fairly simple workflow. Maybe my expectations are off? I expected to see the Accessibility toggle for the softphone to be enabled, but maybe "Allow" is more along the same lines as "Let Standard Users Approve"? On the off-chance that it is, I tried to toggle it as a non-admin user, but unsurprisingly, I was prompted for admin credentials.
Ideas? (Pointers to helpful documentation are welcome too.)
Thanks,
Pete
