Prestage enrolment doesn't run any policies
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Posted on
11-14-2019
04:34 AM
- last edited on
03-04-2025
07:02 AM
by
kh-richa_mig
So we have DEP set up and machines build as they should we get all the correct screens and the accounts all get created but all policies just sit at pending or they run but don't do what they should do.
For example we are trying to get JAMF Login to install and run before the user gets to the login screen but this policy just sits at pending and then a reboot gets it going. I have tried forcing a reboot after enrolment but that doesn't work either.
Any help would be great or even showing how you get yours working?

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Posted on 11-14-2019 05:41 AM
It would appear that a major caveat is your main distribution point has to be cloud based
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Posted on 11-14-2019 06:12 AM
We use JAMF Cloud and our main and only distribution point is cloud.
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Posted on 11-14-2019 07:18 AM
We're experiencing the same problem this morning, and we are cloud based.
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Posted on 11-15-2019 12:57 AM
As long as I can remember its never worked correctly even in my last job we couldn't get it to do what we fully wanted!? Not sure if this is a problem in JAMF??

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Posted on 11-15-2019 02:48 AM
Does the policy trigger 'On Enrolment Complete'?
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Posted on 11-15-2019 04:50 AM
Yeah set to trigger at enrolment but sits at pending until its manually run or sometimes it runs after a restart.
