Printers dropping from iPads

New Contributor


I have students that are reporting printers are not showing up on their iPads. I have created a configuration profile and added the Printers with IP address and scoped out to devices. I go and check the device in the system and it shows as having the config profile on the device but the device does not show on the iPad. The weird thing is some have the printers others don't in the scope. Also this tends to come and go. Meaning I can add the individual iPad in the scope on top of the smart group it is in and it will show up for a little bit but then it disapears. Thanks for any help,