Problem logging into NetSUS on RHEL

[dpertschi]

First attempt here installing NetSUS on Red Hat and am stuck just getting into the web interface for initial configuration. (honestly, I've only seen RHEL twice- yesterday and today!) Following the user guide, installation went fine.

On the server, https://hostname.local/webadmin gives me a 'server not found' error. Same goes from another computer using either the hostname or IP. At the server, 127.0.0.1 does bring up the Apache test page.

I'm sure this is a novice error- but that's where I'm at. Suggestions of where to start ?

[Josh_S · Accepted solution]

Are you getting any errors during install and/or did you try to do the install multiple times? You mentioned you're installing on RHEL, which version and does this install have a valid subscription?

I would definitely compile your own installer for the bug fixes. It's really not difficult. Let me know if you're still running into this issue after doing this and, if you can, the output of the installer when you reinstall.

Post back if you need help, be happy to give a hand.

[Josh_S]

Probably a firewall issue. Try opening up port 443. From the command line:

sudo system-config-firewall-tui

[dpertschi]

Thanks Josh, support pointed me back to this thread where you had identified some other bugs in version 3, advised trying to compile a new installer from source, which I may try in the morning (another first!)
https://jamfnation.jamfsoftware.com/discussion.html?id=9483

Let me throw this out in the mean time: I disabled the firewall and now simply get a 'unable to connect' error in the browser, instead of 'server not found'. Different issue maybe?

[Josh_S · Accepted solution]

Are you getting any errors during install and/or did you try to do the install multiple times? You mentioned you're installing on RHEL, which version and does this install have a valid subscription?

I would definitely compile your own installer for the bug fixes. It's really not difficult. Let me know if you're still running into this issue after doing this and, if you can, the output of the installer when you reinstall.

Post back if you need help, be happy to give a hand.

[dpertschi]

Success compiling a new installer! Ran new installer and got right into the interface. But...

All the windows have this 'could not save settings' text through them.
I can actually set the Base URL and add branches; but I can't change the account credentials:
http://tinyurl.com/krstw9h

[Josh_S · Accepted solution]

I think there might be something lingering from one of the previous installs. I think I know which file it's referring to, but not 100%. Can you try this? Shouldn't require a restart or anything.

sudo chown apache:root /var/appliance/conf/appliance.conf.xml

[dpertschi]

@Josh_S that works too! The way I see it, I owe you two drinks! Thanks a lot.

[Josh_S]

@dpertschi No problem at all. And congratulations on your first RHEL server! Custom built installer and all.