Profiles Restored Upon Backup

asoderman
Visitor

Hello,

When our students graduate we offer the option for them to keep the devices. We wipe and delete them from JAMF when they sign them out during the final days of school. Once we do this if they restore from an iCloud Backup, all of our configuration profiles are added back via the backup without the iPad enrolling back into our MDM server. One profile we have is to deny the ability to factory reset the iPad via Settings. This means the graduated students are unable to reset their device that has pulled its old management controls. The only way to wipe them is to put them in DFU mode and use Apple Configurator 2.

Is there a better way to release these devices through smart groups or anyone else noticing this.

Thanks!

2 REPLIES 2

mainelysteve
Valued Contributor II

One way I would go is sending an unmanage command to them, take a backup then wipe using Settings. 

The only issue I can see with this (Still far better than nothing) is we don't manage the student's personal Apple IDs and when they take backups. 
That is a far better solution than none so thank you for that.