QuickAdd taking too long on latest version

jtaveras
New Contributor III

HI, Just upgraded to latest and we noticed that adding a mac via quickadd is taking over 10 minutes.

Which logs should i be looking at to troubleshoot this problem

Thanks

4 REPLIES 4

StoneMagnet
Contributor III

@jtaveras Take a look at the computer record in your JSS console and check the Policy Logs under the History tab to see what policies were triggered when you ran the quickadd.

jtaveras
New Contributor III

I think i know after looking at that log, i will make a change and see if that works.

jtaveras
New Contributor III

thanks, so the problem was a printer package that is HUGE, didnt realize it was set on enrollment complete.

Thanks for pointing me to the logs i should be looking at. @StoneMagnet

zinkotheclown
Contributor II

After upgrading to 9.98, I noticed we had a similar issue.

I ended up setting SSL Certificate Verification in the Security settings to "Never" and that seemed to help.