"AirDrop Failed" message despite file being transfered successfully

Snowman2481
New Contributor

Hi All,

I currently have a user that is attempting to transfer a Keynote presentation to student iPads but is coming up with a "AirDrop Failed"  but when opening the Keynote IOS App, it appears to have successfully transfered without issue. I also confirmed that it is just Keynote presentations that are having issues

I have turned off all C specific restrictions that I am aware of in the config profile that our has organisation setup but am still recieving the message. I tested with multiple and internal and they are all facing the same issue but unmanaged devices do not encounter the same issue which makes me believe that issue lies with the restrictions set within our config profile

Other than the functionality restristions that explicitly mention "AirDrop", Is there anything else that I may be missing in the config profile that could be causing this issue?

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